Frequently Asked Questions

Select a category and pick the matching subject.

Payment and withdrawal methods

How can I make a deposit to buy lotto tickets at LottoPark?

In order to purchase lotto tickets or make a deposit, you can use a wide variety of payment methods. At this moment, you can make a deposit with your credit/debit card, or an instant online bank transfer via Directa24, Fluterwave or eWallet: PayOp, ecoPayz, AstroPay and cryptocurrency. Soon, we plan to implement other payment methods, like Skrill and NETELLER, to name a few.

How can I pay for the tickets?

LottoPark offers a wide range of payment methods. You can pay for the tickets using credit card, bank transfer and cryptocurrency.

How can I withdraw the winnings?

To withdraw your winnings, please contact our support team by email at: [email protected]

The withdrawal options are negotiated each time individually with the customer. For the winnings up to 10 000€, the possible withdrawal methods are wire transfer or BTC (Bitcoin). In a case of higher winnings, the possible methods are personal ticket pickup on a chosen day and place, shipment of the ticket using an insured parcel service, collection of the winning by LottoPark and transferring it to the winner in an individually negotiated method, convenient for the customer.

I can’t see the deposited funds on my account. Why?

Depending on the selected payment method, it may take up to 60 minutes for the funds to show up on your account . The deposit amount or the purchased tickets will be visible on your account within 60 minutes.

If the deposited amount or the tickets you have bought won’t be visible on your account after this time, please contact our support team immediately.

I want to pay for the ticket using a credit card, but the transaction is being rejected. Why?

The minimum payment amount for credit cards is €2.

If you want to buy tickets for less than €2, please use another payment method.

What currencies can I use at LottoPark?

At this moment, all transactions at LottoPark are made with Euro.

What is the minimum deposit amount?

The minimum deposit amount at LottoPark is 10€.

OK