Payment Methods: Deposits and Withdrawals
Effective date: 22 September 2026
Choose from the payment options available in your account and review the transaction details before confirming. Methods, currencies and limits can vary by location, provider and account eligibility.
Deposit options
The deposit area includes the categories below. Sign in to see the methods offered to your account. A listed category does not mean every provider, country, card, coin or network is supported.
| Category | How to use it | Before you confirm |
|---|---|---|
| Card payments | Select an available card option and follow the payment provider's instructions. | Check accepted cards, currency, amount and any issuer authentication or charges. |
| Open Banking / bank payments | Use the bank-payment option displayed for your account and follow the authorised banking flow. | Check bank and country support, the reference or account details provided, and the expected completion time. |
| PIX payments | If PIX is offered to you, use the payment instructions generated for that transaction. | Check your eligibility, transaction amount, currency and any expiry time. Do not reuse an expired payment instruction. |
| UPI for eligible users in India | Use UPI only when it is displayed as an available method for your account. | Review the INR payment amount and conversion into the account currency. Follow the instructions generated for your transaction. |
| Cryptocurrency payments | Choose a supported asset and network in the provider's payment flow. | Check the asset, network, destination address, required amount and any memo or tag. Network confirmations affect completion. |
| GGC Coin (Crypto) | Use the dedicated GGC option if it is available to your account. | Follow the exact coin, network and address instructions. Do not assume another asset or network is interchangeable. |
Standard limits and withdrawal fees
The amounts below are expressed in EUR. A payment method may have a higher minimum or a lower transaction maximum, as displayed before confirmation. Contact support before sending an amount outside the limits shown for your chosen method.
| Transaction | Minimum | Maximum | LottoPark withdrawal fee |
|---|---|---|---|
| Deposit | €10 | €2,500 per standard transaction, subject to the selected method | Not applicable |
| General withdrawal minimum | €20, subject to the method-specific minimum below | As displayed for the selected method | €0 |
| Bank Account withdrawal | €25 | As displayed for the selected bank method | €0 |
| Bitcoin (BTC) withdrawal | €50 equivalent in BTC | As displayed for the selected method | €0 |
| Other supported cryptocurrency withdrawals | As displayed for the selected asset and network, with a general minimum of €20 equivalent | As displayed for the selected asset and network | €0 |
LottoPark does not charge a withdrawal fee. Banks, payment providers, intermediaries and blockchain networks may charge fees or apply currency conversion; these third-party costs can reduce the amount received. Transaction limits do not reduce an entitlement to a valid prize. Large-prize claims are handled separately under the applicable rules.
If your unrestricted cash balance is below the minimum and you wish to close your account, contact support to arrange its return, subject to necessary verification and any lawful restriction. You do not need to make an additional deposit or gamble to reach a withdrawal threshold.
Making a deposit
- Sign in to your LottoPark account, open the Deposit section and choose a method shown as available.
- Enter the amount and review the transaction currency, applicable limits and any charges or conversion shown.
- Follow the provider's instructions and complete any required authentication.
- Check the transaction status and your account balance before trying again or placing an order.
Use payment instruments and funds that you are authorised to use in accordance with our Terms and Conditions. A bank debit, provider receipt or blockchain transfer does not by itself confirm that the LottoPark balance has been credited.
If a payment is pending, avoid repeating it until you have checked its status. Deposits may be delayed by bank processing, provider checks, currency conversion, network confirmations or incorrect details.
Requesting a withdrawal
The withdrawal area includes Bank Account and Cryptocurrency options, subject to the methods available for your country and account. Sign in to your LottoPark account and open the Withdrawals section to check your current options. A deposit method is not necessarily available for withdrawals.
- Check your withdrawable balance and the conditions that apply to the funds you want to withdraw.
- Select an available withdrawal method and review its current minimum and maximum amounts, currency and charges.
- Enter accurate payment details for your own bank account or wallet, in accordance with the Terms and Conditions.
- Complete any identity, payment-ownership or other verification requested, and review the details before submitting.
Where possible and appropriate, deposited funds are returned through their original payment route. If that route cannot receive the payment, support will agree an available alternative with you. A payment must not be redirected to an unrelated third party.
Review and delivery times
| Stage | Target or estimate | When the period starts |
|---|---|---|
| LottoPark review | Target: within 3 business days | After a complete request and all required verification and documents have been received |
| Bank delivery | Estimated 3–5 business days | After withdrawal approval and release of the payment |
| Cryptocurrency delivery | Estimated 1–3 business days | After withdrawal approval and release, subject to the selected asset and network |
These are service targets and estimates, not guaranteed completion times. Business days are Monday to Friday, excluding public holidays in Costa Rica. Receiving banks and payment providers may also observe local holidays. Additional checks, incomplete details, bank processing and network conditions can extend the time needed. We will explain a material delay and any further information needed, unless disclosure is legally restricted.
For a large lottery prize, the applicable lottery rules and prize-claim process may require additional steps beyond an ordinary account withdrawal. The support team will coordinate the procedure individually, including any required documents and the applicable settlement arrangements. See the relevant product rules and Terms and Conditions.
Currencies, limits and charges
LottoPark currently uses EUR as its account currency. A local payment may be collected in another currency, such as INR, and converted into EUR. Review the local amount, conversion rate and credited amount before confirming the transaction. Provider charges can affect the amount paid or received, and cryptocurrency prices and network fees can also change.
Review the terms of the selected transaction before you confirm. If a limit, third-party charge or conversion is unclear, contact support before sending funds.
Cash, bonuses and lottery prizes
Your deposited REAL funds and winnings from casino bets funded entirely with REAL are not subject to bonus wagering requirements. You can request withdrawal of unrestricted REAL funds without gambling further. We do not impose a deposit-turnover requirement or a penalty for withdrawing your own unplayed cash.
If a casino bet uses any BONUS funds, including a bet funded partly with REAL and partly with BONUS, all resulting winnings are credited to BONUS and remain subject to the accepted promotion's conditions. Review the Bonus Policy and the specific offer before playing. Cancelling an active promotion may remove unused bonus funds and restricted bonus winnings, as explained in those conditions, while legitimate unrestricted REAL funds remain withdrawable subject to verification and lawful restrictions.
A displayed jackpot or potential prize is not a withdrawable account balance. Prize settlement follows the applicable game rules, entry status and any required claim or verification process.
Payment questions and missing transactions
Email [email protected] with the transaction date, amount, method and reference. For a cryptocurrency transfer, the transaction hash and network may help identify it. Explain whether the transaction is pending, failed, duplicated or completed at the provider but missing from your account.
Do not send your password, one-time codes, complete card number, card security code or wallet recovery phrase. If documents are needed, use the submission method confirmed by support.
For an incorrectly addressed crypto payment, contact support promptly. Recovery cannot be assumed, particularly when an unsupported asset, wrong network or incorrect address was used.
Service information
LottoPark is operated by 3-102-967075 Sociedad de Responsabilidad Limitada, a company registered in the Republic of Costa Rica under registration number 3-102-967075, with its registered office at Province 01 San Jose, Canton 02 Escazu, San Rafael, Spazio Ejecutivo Building, Fourth Floor, Office Seventeen, Costa Rica.
The same company is responsible for the services on lottopark.com and casino.lottopark.com. Banks, payment processors and other service providers facilitate transactions; they do not replace LottoPark's operating company as your contracting party.
This guide should be read with our Terms and Conditions and Privacy Policy. Play only if you meet the applicable minimum age and local eligibility requirements. Set a budget before depositing; our Responsible Gambling page provides further guidance.
